FAQ

Board Commander FAQ

I can't log in to Board Commander. What do I do?
Here is how to troubleshoot this issue: 1) Reset your password: Click this link (opens in new tab) Then click the "Forgot pwd" link Then...
Sat, 18 Nov, 2017 at 11:40 AM
How Do I Change Which Credit Card Is Billed? How Do I View My Subscription Details?
Board Commander purchases are handled by payment service Zaxaa. When you log in to Zaxaa, you can view your subscription details, and you can also chang...
Sat, 18 Nov, 2017 at 11:51 AM
Payment Failed / How Do I Update Credit / Debit Card Info?
Hello, If you received notification from Zaxaa or from Stripe or from Paypal that your recurring payment for Board Commander failed, then here is how wh...
Fri, 8 Dec, 2017 at 12:33 PM
Unfollow Tool Paused or Unfollow Tool Shows "Noone Else To Unfollow"
The Unfollow tool inside Board Commander will stop Unfollowing, if there are no more profiles left to Unfollow (based on your conditions). You may also ...
Tue, 5 Dec, 2017 at 11:30 AM
"Authentication Failed"? Campaigns / Follows / Unfollows Stopped Working?
From time to time, your Pinterest user token expires or gets corrupted (for reasons that Board Commander cannot control). This is what you may be seeing...
Thu, 21 Dec, 2017 at 6:33 AM