FAQ

Frequently asked questions

What products are supported by this helpdesk?
This helpdesk is for getting support for customers of Stefan Ciancio's products and software companies or for those looking to inquire about purchasing...
Wed, 23 Sep, 2020 at 6:02 PM
How do I create a ticket?
Navigate to and click "new support ticket" to the upper right of this page. From there, you will be able to create a ticket. You can also crea...
Wed, 23 Sep, 2020 at 5:34 PM
How long does it take to get support?
We aim to answer all tickets in under 24 hours.  Please sit tight as we try to clear our support as fast as possible to give you the best support experi...
Wed, 23 Sep, 2020 at 5:36 PM